Grade Dispute Policy

Purpose & Definition:

The purpose of the grade dispute policy is to ensure due process for a student wishing to dispute the final grade that has been assigned to them as appearing on their official transcript. Grade disputes may be initiated if a student suspects “inappropriate criteria were used to determine the grade or that the instructor did not adhere to stated procedures or grading standards.” (AAUP) Students may progress to subsequent semester classes while the grade dispute is in progress. Should the resolution result in an upheld failing grade, the student will be administratively withdrawn from the course and receive a full refund for tuition paid for that course. This policy relates only to final grades. Students should meet with instructors within one week (or the time frame indicated on the syllabus) for individual assignment grades being posted.

Procedure*:

*At no point in this process, will a decision be made by an administrator
*All records from the grade dispute process will reside in the student’s file in the Provost’s office.

Step

 

Action Require Responsible Party Timeline
1

The student will initiate in writing a one-on-one conversation with the faculty member who assigned the disputed grade. If the faculty member is unable to respond to the student within 5 days of receiving the initial contact, the student may move directly to Step 3.

Student

Within 5 business days after posting of final grades for the semester in which the grade was assigned.

2

The faculty member and student will meet for a one-on-one conversation to discuss the written request regarding the disputed grade. The faculty will inform the division Dean of this conversation no matter the outcome.

Faculty

Within 5 business days of receiving the written request from the student.

3

If the student deems the outcome of Step 2 is unsatisfactory, the student will inform the faculty and division Dean that the conversation with the faculty did not resolve the dispute and request a meeting with the Dean.

Student

Within 5 business days of the conclusion of Step 2.

4

The Dean will schedule meetings with the student and faculty to provide mediation and input. The faculty will provide a decision regarding the grade appeal within 3 business days of meeting with the Dean.

Dean

Within 5 business days of receiving the student's request pending schedule availability of the Dean and faculty.

5

If the student deems the outcome of Step 4 unsatisfactory, the student will inform the Dean that the mediation did not resolve the dispute and request a meeting with the Provost in writing.

Student

Within 5 business days of the conclusion of Step 4.

6

The Provost will convene a grade dispute committee (GDC) consisting of 3 faculty members from the same or closely- related division as the faculty with whom the dispute was initiated.

Provost

Within 5 business days of meeting with the student pending faculty availability.

7

The GDC will hold a formal hearing that includes the student, faculty, and GDC members.

GDC

See Step 6

8

The GDC will communicate the results of the hearing to the Provost.

GDC

Within 5 business days of the hearing.

9

The Provost will communicate the results of the hearing to the student, Dean, Registrar, and faculty member. The decision of the hearing is final and ineligible for further dispute or grievance processes.

Provost

Within 5 business days of receiving decision from the GDC.