Formal Complaints Policy

A formal complaint about Bryan College of Health Sciences must be submitted in writing to the President of the College or the President’s designee. Any individual may submit a written complaint.

Procedure

  1. The President of the College or his/her representative will review and investigate any written formal complaints received.
  2. A written response to the formal complaint will be formulated by the President or his/her representative.
  3. The President will maintain a written complaint record including: number of complaints, type of complaint, written response to the complaint, and resolution of the complaint.
  4. General information on the nature of complaints on file will be available to any person upon written request.